Support

Visit Carlisle — the pocket guide to Carlisle

Getting started

Visit Carlisle needs no account. Open the app and you're browsing Carlisle's places straight away. Pull to refresh on Explore to load the latest reviews and tonight's specials.

Frequently asked

• Are the tides live? Yes — the tide strip and watch complications use live marine forecast data, refreshed throughout the day.
• How does the city trail work? Start it from the app (or your Apple Watch) and you'll feel a gentle tap each time you pass one of Carlisle's landmarks. Location is only used while the walk is running and never leaves your device.
• Why isn't a business listed? Listings are added by the owners themselves. If you run a business in Carlisle, use "List your business" in the app to join.
• My review hasn't appeared. Pull down to refresh on Explore. If it still isn't there, email us and we'll look into it.

Subscriptions

The optional business listing is an auto-renewing annual subscription (£19.99/year) sold through the App Store. To manage or cancel it, open Settings → [your name] → Subscriptions on your iPhone, or visit your App Store account. Subscription questions? Email us.

Apple Watch

The watch app is installed automatically with the iPhone app (find it in the Watch app on your phone). Tide alerts need notification permission — flip the toggle on the watch's Tides page to switch them on.